Frequently asked questions.

Vakeel CMS is legal case management software that brings cases, time capture, document drafting, court e-filing preparation, billing and a client portal into one secure workspace, for law firms in the UK and India.

Firms of any size, from sole practitioners to established practices, across litigation, conveyancing, private client and general practice. It suits fee-earners, partners, practice managers, cashiers and IT alike.

Yes. Vakeel prepares HMCTS ready submissions, generates the document, and stores the prepared file against the matter so you can review and file with confidence.Yes. Vakeel prepares e-Courts filing ready submissions, generates the document, and stores the prepared file against the matter so you can review and submit with confidence.

Click Add time, pick a case from your recent list or search, and log a duration. Entries land on the matter instantly and flow through to billing without re-keying.

Yes. During onboarding we help you migrate matters, contacts and documents, and we offer integrations with common accounts systems for billing exports. Most firms are up and running quickly.

Email and calendar, accounts and payments, document storage and e-signature, and onboarding checks such as company registry lookup and identity verification. Some are available today and others are on the roadmap; tell us what you use.

Data is encrypted in transit and at rest with UK data residency options, aligned with UK GDPR and the Data Protection Act 2018, and every action is audited.Data is encrypted in transit and at rest with India data residency options, aligned with the DPDP Act 2023, and every action is audited.

Yes. Access is role based with a full audit trail, and you own your data. You can export your matters, contacts and documents at any time, so you are never locked in.

Plans start at 19 GBP per user per month billed annually, with a free trial and no card required. See the pricing page for the detail.Plans start at 1,499 INR per user per month billed annually, with a free trial and no card required. See the pricing page for the detail.

Yes, with no card required. You can explore cases, time capture, drafting and filing preparation with sample data before you invite your team.

Request a demo from the contact page and we will set up a walkthrough for your firm, or start the free trial straight away. You can also message us on WhatsApp during office hours.

Both. A double-entry nominal ledger with segregated office and client accounts, client interest rules, bank reconciliation, trial balance and period close, built for the SRA Accounts Rules.Both. A double-entry nominal ledger with an India chart of accounts, client and office account separation, bank reconciliation, trial balance and period close.

Yes. LAA provider registration, the full hourly rate matrix, controlled work fixed fees with the escape threshold, cost limit alerts and LAA activity codes at time entry.Yes. Dedicated activity codes for Lok Adalat preparation with NALSA, SLSA and DLSA honorarium tracking, alongside pro bono and retainer schemes.

Vakeel tracks UK hearings through a firm-wide diary and cause list. eCourts CNR tracking is specific to our India product.Yes. Add the CNR number and Vakeel pulls the case stage, next date of hearing and order dates from eCourts, keeps them updated, and builds your cause list and diary from them.

Yes. AI drafting runs on self-hosted local models, so client data never leaves the firm's infrastructure, and every draft passes a mandatory human review gate before it is saved.

Yes, built in: envelopes, internal and external signers, a no-login signer portal and a full audit trail. Third-party providers are also supported if you already use one.

A conflict search is mandatory before a client can be created, and AML/KYC under MLR 2017 includes identity verification, sanctions screening, PEP flagging and Companies House lookup.A conflict search is mandatory before a client can be created, and AML/KYC under PMLA 2002 includes identity verification and PEP flagging with risk-based rechecks.

Yes. Choose UK-hosted cloud or on-premise. Either way each firm's data lives in its own isolated database.Yes. Choose India-hosted cloud, with data resident in India, or on-premise. Either way each firm's data lives in its own isolated database.

Yes. The Outlook add-in files emails and records time from the inbox, the Word add-in generates documents from precedents, and calendars sync two-way. There is also a macOS Mail extension.